QuickBooks File Doctor is used to repair and recover damaged or corrupted company files. The tool also helps in fixing network issues. It can help in fixing common QuickBooks errors, such as:
To use this tool, you need to download and install the QuickBooks Tool Hub. To fix the above errors, use the “Quick fix my program” option on the Program tab before running the QuickBooks File Doctor tool.
Sometimes, while using the tool, you may encounter issues, such as QuickBooks File Doctor has crashed, QuickBooks File Doctor has stopped working, and others. Such issues can occur due to several reasons. In this post, we will discuss the causes behind the QuickBooks File Doctor has crashed or is not working issue and the possible solutions to fix the issue.
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There are following reasons that are responsible for “the QuickBooks File Doctor has stopped working” issue:
You can try the following methods to fix the QuickBooks File Doctor has stopped working issue.
Sometimes, if your QuickBooks Desktop application is not up to date, QuickBooks File Doctor crashes or fails to respond. Follow these steps to download the latest updates:
Sometimes, launching the QuickBooks File Doctor tool manually can help fix the issue. To launch the tool manually, follow the given steps:
Once you are done, check whether the issue has been resolved or not.
To run the QuickBooks File Doctor tool, you need the Microsoft .NET framework installed on your system. If there is an issue with the .NET framework, it can interrupt the working of the QuickBooks File Doctor tool. You can check if the Microsoft .NET framework is turned on. Follow the below steps:
Sometimes, the QuickBooks File Doctor tool does not work if you have disabled the multi-user mode. Switch to multi-user mode using the below steps:
If you still see the errors, then check the Firewall exceptions for QuickBooks program. Here are the steps:
If the “QuickBooks File Doctor is not working” issue is not fixed or the QuickBooks company file is severely corrupted, then try the below methods to repair and recover the QuickBooks company file.
If you have a backup, then try restoring the QuickBooks company file from the backup. Follow these steps:
QuickBooks has a feature called Auto Data Recovery (ADR) to restore data files. This feature is only available in QuickBooks Pro, Premier, and Enterprise editions. It cannot restore a file that is more than 1.5 gigabytes.
If none of the above method works or you don’t have backup of the company file, then the only option is to use a third-party QuickBooks repair tool, like Stellar Repair for QuickBooks.
A professional tool can repair severely corrupted QuickBooks company files with no file size limitations. It supports database files of QuickBooks Enterprise, Premier, and Pro editions. It can repair all QBW file components, such as data of customers, vendors, and employees.
It also provides a preview of the recoverable components in the corrupted company file before saving them. This will help you verify the accuracy of the repaired QBW file contents. You can download a free demo version of the software to evaluate its functionality.
This post covered many manual solutions to fix the “QuickBooks File Doctor crashes or not working” issue. If the issue is not resolve by manual methods, then you can try any professional QuickBooks repair software such as Stellar Repair for QuickBooks to repair the corrupted QuickBooks data files.
It can repair and recover severely corrupted QuickBooks files without any file size limitation. This tool comes with an interactive GUI that makes working with it extremely easy.
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